Business disruptions occur for a variety of reasons - some foreseeable and some unforeseen.
While the likelihood of any individual event may be small, the business impact of disruptions can be immense. To survive, you must protect your business against crises - not simply by taking out property and casualty insurance on capital items and human resources, but by preparing comprehensive Business Continuity Plans (BCPs) that ensure business operations are resilient, the impact on customer service is minimized, financial losses are reduced and regulatory compliance is maintained.
The biggest risks cannot be covered by insurance policies alone.
Customer loyalty, business reputation and public trust must be protected by an effective and actionable BCP that prepares for possible events and mitigates the unlikely.
Changing business circumstances and processes as well as new threat scenarios means that BCPs must also be frequently revisited and updated.
Business continuity planning is about maintaining, resuming and recovering business operations - not just the recovery of the information system.
The planning process should include:
- risk and business impact analyses;
- risk management and crisis response action plans;
- monitoring and testing of operations, regulatory compliance and recovery plans;
- awareness planning; and,
- periodic reviews and revisions.

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